FAQ

How long does delivery take?

Our warehouse is located in Vienna, Austria.

  • Austria: 2–3 business days
  • Germany: 3–4 business days
  • All other EU countries: 3–5 business days
  • Outside the EU: 7–14 business days

 

How can I track my order?

Once we receive your order, it is usually shipped on the next business day.

As soon as your package has been dispatched, you will receive a shipping confirmation from us.

You will also receive an email from our shipping partner containing your tracking number.

Can I return my item?

Yes, returns are possible within 14 days.

To request a return, please contact us by email at info@dressesdi.com.

You can find all return details in our Right of Withdrawal section.